I like what Linde suggest, about the action never failing. Cool mechanic.
There are, off the top of my head, these kinds of characters:
Fluff the player makes
Friends made
Advisors
Able Assistants
Lieutenants
Heir
listed loosely by rank/value to the domain.
I would not mind if it was simply impossible to pull a super lieutenant out of thin air in one action, but the rule could use clarification on how to use it to "nuture" an NPC into position over several uses of the action.
Also, it is beneficial to reduce the amount of work placed on the GM to add new people.
I don't think that I made a suggestion. I feel I pointed out how the action have been played.
I have made a hire help action asking for help that by all right should be ddc 40 - 50.
And instead of failing I've gotten the character, but scaled down to a ddc 20.
I am not saying that this is the only way to do it, or even the best way to do it.
I am just saying that it worked.
And in a game where emphasis has been put on the lack of monetary resources, and the importance of using your entire domain and not just your regent, I hope hire help action will continue to work.